Note: If your computer doesn’t recognize your phone, go the Smart Switch button labeled More and click on Reinstall the device driver. Wired transfer from your iOS device to your Galaxy: iOS 5. Connect your old phone to your Mac via USB cable. IOS™ devices - use the option that’s best for you: The app for Galaxy phone or tablet is pre-installed but also downloadable from the Galaxy Store. 18-03-2022 02:57 AM - last edited 14-06-2022 10:16 AM by AntS) in Hi, try to download the newest version and install it on your computer. Wired transfer: Android 4.3 or higher, charger cable, and a USB connector First of all, you need to know how to download and install the Smart Switch software on your Windows 10 PC in order to backup and restore your phone data easily. Make sure you have the most up-to-date version of the Smart Switch app installed on your devices. Please reboot a phone and go to Settings Apps. Wireless transfers from a compatible Android device to Galaxy device: Android 4.3 or higher (Note that non-Samsung devices with Android versions lower than 6.0 can only connect with Galaxy devices that support a mobile AP.) If you are unable to download through the Google Play Store, please follow the instructions below. Wireless transfer: Android 4.3 or higher